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Administration

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1. Where is Town Hall located?

Morrisville's Town Hall is located at the corner of Morrisville Carpenter Road and Town Hall Drive. Public parking is free at Town Hall, with overflow parking at the Chamber of Commerce building (260 Town Hall Drive).
Driving Directions

2. How do I receive information about Morrisville's programs or events?

We use many tools to get the word out to our residents. Check out our Notify Me lists and sign up to receive the latest news via email.
Notify Me

3. What has Morrisville done to take advantage of the Federal stimulus money?

The main focus of the American Recovery and Reinvestment Act (P.L. 111-5, also known as the “Recovery Act” or federal stimulus package) is to create jobs in today’s down economy.

Recovery Act monies are being distributed to North Carolina primarily through existing federal/State channels in different program areas, such as transportation, education, health and human services, etc. (some monies constitute grants to individuals [tax reduction/stimulus, food stamps, etc.]).

A portion of the monies received through existing State of North Carolina channels is available to towns on the basis of competitive grants. Morrisville staff constantly monitors the proper channels to obtain the most money possible for our qualifying projects.

For instance, we participate with the local regional transportation planning organization which prioritizes transportation projects all over Wake County to ensure that Morrisville’s projects are given fair consideration in priorities for the region (at this time, however, Morrisville does not have any “shovel ready” road projects to qualify for transportation funding).

The Town does, however, have a building project that may qualify for stimulus funds. A new Fire Station has already gone through the design phase, and should be ready for construction should the stimulus grant.

The Recovery Act also offers grants for Firefighters and Police Officers, and Morrisville staff have prepared the necessary grant applications for these new positions. The grants typically will pay all direct personnel costs in the first year and a decreasing share for each of the following two or three years. Over time, the town will have to pick up all the cost for these positions.

Pursuing these grants may not be feasible with our long-term budgeting. The Town has applied through Wake County for additional CDBG (Community Development Block Grant) funds for sidewalks in the community, and the Town plans to submit an application for an Energy Efficiency Conservation Block Grant funded through Recovery Act monies (to be used for energy audits, building retrofits, other energy and resource conservation efforts). Submittal requirements have not been finalized.

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Budget

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1. What is Morrisville's Ad Valorem Tax Rate?

The current Ad Valorem Tax Rate for Morrisville is $0.3665 per $100 assessed valuation.

2. How is the budget developed?

Morrisville's budget planning process is cyclical in nature running year round. See our Budget Calendar and Action Plan (at the bottom of the page linked below) for a detailed matrix of our process.
Budget Report Page

3. What is Morrisville's total budget?

The total General Fund Budget for Morrisville is $19,743,819 for Fiscal Year 2010.

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Engineering

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1. What should I do if I have a drainage concern?

You can report a drainage concern through Morrisville’s website utilizing this link http://www.ci.morrisville.nc.us/RequestTracker.aspx. Upon notification, our Department will conduct a site visit to document and evaluate the identified area(s) to determine if it is located within or is being caused by any Town of Morrisville public property (land, right-of-way, easement) or by an ongoing development project and recommend a corrective action. The Town has no official jurisdiction or justification to assist with the resolution of a drainage concern located on or being impacted by a private property (land, easement, open space, etc.). From our experience the simplest manner to resolve a private property drainage concern is discussing it directly with your neighbor or homeowners association.

2. What can I do if I witness illegal dumping into the Town’s storm drains?

Call 911 immediately and report the location.

3. What construction activities require an official inspection by the Engineering Department?

The Town requires that a inspection request be made by calling (919) 463-6901 to schedule an inspection with the Engineering Department for required work items, a minimum of twenty-four (24) hours prior to start of construction. These items include, but are not limited to, verification of tree protection fence, temporary traffic control measures, placement of fill, road subgrade, curb and gutter forms, curbs and gutter, road paving, sidewalk forms (includes driveway aprons), sidewalks (includes driveway aprons), retaining walls, drainage pipes and other drainage structures prior to backfilling, stormwater management facilities, street name signs, traffic control signage, monumentation, and verification of soil preparation prior to landscaping.

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Finance

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1. How do I obtain a business license (privilege license)?

Call the Privilege License Administrator at 919.463.6171.
Privilege License

2. How do I become a vendor for the Town?

Companies interested in receiving future Requests for Quotation or Invitations for Bid from the Town of Morrisville should visit Contracts.
Contracts

3. Is Electronic Funds Transfer (EFT) available to my bank account?

Yes, you may complete the Authorization for Electronic Funds Transfer form and send it to Accounts Payable by fax at 919.460.7662, email or regular mail to the address listed on the form. More about Accounts Payable

4. How do I start water and sewer service in Morrisville?

The Town of Cary manages water and sewer service for Morrisville residents. Call them at 919.469.4050 to set up your account.
Town of Cary

5. Who would I call if I worked for the Town of Morrisville and needed a copy of my W-2?

Karen Bass, Payroll Administrator at 919.463.6178

6. How often are checks processed?

Friday of every week

7. When can I expect payment?

Invoices are paid according to the terms state on vendor invoice. If terms are not stated on the invoice, we assume terms are net 30 days.

8. What is the turnaround time to receive a check?

The invoices along with the approval from the department must be received by Accounts Payable by 5:00 pm on Tuesday in order for a check to be issued and mailed by Friday of the same week.

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Fire

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1. Can someone talk to my office employees about Fire Prevention?

Our Fire Marshal frequently gives presentations to office employees, school classrooms, Homeowners Associations, etc. about fire safety. If you are interested, fill out our online request form.
Fire Prevention Activity Request

2. What does it take to become a Firefighter?

The Fire Department has an extensive application process, including physical tests.
Employment Application Process

3. Can I volunteer with your department?

We are always looking for volunteers! Learn about our volunteer application process.
Volunteer Program

4. Is open burning allowed in Morrisville town limits?

Open burning is allowed in certain situations in Morrisville Town limits. Information on open burning ordinances can be found in the "Your Government" section tab on the main page of this website. For further information, contact fire administration.

5. Where can I get my child safety seat inspected?

You may visit any of the three Morrisville Fire stations to get assitance and receive instruction on child safety seat installation. This service is offered seven days a week preferably between the hours of 7am and 7 pm. You may stop by at anytime and someone will be glad to assist you, although please be patient - if you arrive and there's no one there, our firefighters are likely on a call!

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Human Resources

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1. How many employees does Morrisville have?

The Town of Morrisville generally has about 145 full-time employees. We also employ another 130-140 part-time employees, mostly with the Parks & Recreation Department.

2. What is the hiring process for filling open positions?

When filling open positions, the following hiring process is generally followed: applicants are screened for qualifications, the most qualified applicants are selected to move forward in the process and called in for interviews and/or job related assessments, a final candidate is selected, an employment offer is made. More on the Hiring Process...

3. How can I confirm that my application was received?

When you submit your application online, you should receive a confirmation email via the email address you submitted with your application. You may also log in below to check on the status of your application. Applicant Login

4. How can I check the status of my application?

You may track the status of your application by logging in below. Once logged in, click on the "Application Status" tab at the top of the page. Applicant Login

5. How do I reset my username/password?

Click on the link to view intructions on how to change your username and/or password. Reset your username/password

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Inspections

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1. When is a Building Permit required?

Some examples of projects requiring permits and inspections are:

• Room additions


• Decks


• Roofs over decks or porches


• Finishing basements


• Bonus rooms and attics


• Lawn irrigation systems


• Accessory buildings


• All installations or modifications to electrical, plumbing and mechanical, heating or air conditioning systems.

Building Permits

2. Can I, as homeowner, do my own work?

Yes, if you own the property and will be living in the home for 12 months after completing the work. Permits and inspections are still required.

3. What building code is enforced in the Town of Morrisville?

We enforce the North Carolina State Building Code which is based on the International Building Codes. A list of the current codes can be obtained from:
NC Department of Insurance, Engineering Division
322 Chapanoke Rd.
Raleigh, NC 27603
919.661.5880
NCOSFM

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New Resident Info

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1. How do I begin water and sewer service?

Morrisville residents must sign up for water and sewer service with the Town of Cary. More...

2. What can and cannot be thrown in my trash can?

Only bagged household trash can be put in your container. Bagging also helps keep your cart clean and reduces wind-blown litter.

Do not place yard waste, brush, or any construction debris in your container. Automotive parts, tires, hazardous waste, hot ashes, and corrugated cardboard are also prohibited.

You should continue to place recyclables for collection in the labeled recycling bins.

3. What can be recycled?

The following items can be recycled: newsprint and inserts, corrugated cardboard (over 3' x 3' must be cut down), chipboard (cereal/soda boxes), magazines, #1-7 plastics (neck smaller than the body), glass food and beverage containers (clear, brown, green), aluminum beverage cans, steel / aluminum cans (pet food, canned vegetables, etc.).
Cardboard must be emptied, flattened, broken down into 3' x 3' pieces or smaller, and placed near the recycle bin on recycling days only.

Please take overflow cardboard to the convenience center at 266 Aviation Parkway.

Please rinse and flatten recyclables if possible to maximize the use of bin space.

4. Who do I call about an animal complaint?

Wake County Animal Control handles any complaint regarding stray or rabid animals. You may contact them at 919.250.1475. The Police Department is not equipped or trained to handle animals, but we will respond in an emergency. Excessive barking or unleashed dogs at large may be a violation of a town ordinance. Contact us so that an officer may respond and investigate, 919.829.1911.

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Parks, Recreation, & Cultural Resources

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1. What is your refund & cancellation policy?

All requests for refunds must be in writing. A full refund is given if the Parks, Recreation & Cultural Resources Department cancels a program, facility rental or athletics league. A full refund minus a $5.00 administrative fee will be considered if written notice of registration cancellation is given at least 14 days prior to the program starting or athletic teams being selected. If notice is given less than 14 days prior to the program starting or teams being selected, a 50% refund will be given if the enrollment can be filled from a waiting list. Once a program has started or teams have been selected, a 50% refund will only be given if the enrollment can be filled from a waiting list.

2. What if I am requesting a refund due to medical hardship?

Medical hardship cases will be handled at the discretion of the Director of Parks, Recreation & Cultural Resources. If medical hardship is granted, a refund may be given minus a $5 administrative fee, if received prior to the program starting or athletic teams being selected. No refunds will be given after the completion of programs or athletic leagues.

3. Can I register for classes online?

Yes, you can register for most classes online.
Online Registration

4. How do I receive my username and password so I can sign my children up for programs online?

If you have participated with our programs before, please call Hannah Wang at 919.463.7110 and ask for your username and password. If you have not participated in our programs before, please visit our Online Registration site and request a username and password.
Online Registration

5. Where do I need to go to rent a field, shelter, or classroom?

To rent an athletic field or shelter, please visit our Parks, Recreation, & Cultural Resources Administrative Office at 240 Town Hall Drive to fill out the rental application and pay the appropriate fees. Please be advised the our Parks, Recreation & Cultural Resources Administrative Office closes at 12 p.m. on Fridays.

To rent a classroom or the gymnasium, please visit the Cedar Fork Community Center at 1050B Town Hall Drive to fill out the rental application and pay the appropriate fees.

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Planning

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1. How can I keep up with new development or redevelopment in Morrisville?

Access our Development Pages to view official submitted documents by developers.

2. What is the zoning for a certain parcel and what can I build on it?

First, check the Morrisville Zoning Map to identify your parcels zoning, then open the Zoning Ordinance and direct yourself to Part C Article IV Table of Permitted Uses. All information about what is allowable under your zoning should be easily identified using this table.

If you have further or more specific questions, you can contact the Planning Department at 919.463.6194.

3. Do I need a Sign Permit and how do I obtain one?

Most signs displayed on the ground or exterior of a business require a permit. In order to obtain a permit, you must submit the correct application, a drawing or picture description of the sign you wish to erect, and a plot plan or parcel map identifying where on the property you are planning to place the sign. It is also important to submit the appropriate fee outlined in the Planning Fee Schedule for the process of your request.
Sign Permits

4. Where is the Planning Department located?

The Town of Morrisville's Planning Department offices are located at 260 Town Hall Drive Suite B Morrisville, NC 27560 right next to the Chamber of Commerce and the Police Department.

5. How do I learn about the development review process?

Please refer to the link below in order to learn step-by-step the Town's development review process. From Site Plan to Certificate of Occupancy. Click Here

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Police

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1. When do I call 911?

Call 911 only for emergencies – situations where immediate police, fire or ambulance assistance is needed.
For non-emergency situations, call 919.829.1911. Examples include dogs barking, loud music complaints or directions.

2. What if I am involved in a traffic crash?

If you are involved in a minor crash where there are no visible signs of injury to persons involved and the vehicles are drivable, move your vehicle out of the traveled portion of the roadway. Cars left in the road contribute to traffic congestion which can cause other crashes. Call 911 and exchange driver information. DO NOT leave the scene until you have spoken to the police officer.

3. I was involved in a traffic crash. How can I get a copy of the report?

After a traffic crash, attorneys and insurance companies may require a copy of the accident report. To obtain a copy of the report, contact THE NC DIVISION OF MOTOR VEHICLES. For fee information contact the Crash Reporting and Processing Unit at 919.861.3098. Or visit the Traffic Records website: http://www.ncdot.org/dmv and click “OTHER SERVICES”. The Morrisville Police Department does not keep copies of reportable motor vehicle crashes.

4. Who do I call about an animal complaint?

Wake County Animal Control handles any complaint regarding stray or rabid animals. You may contact them at 919.250.1475. The Police Department is not equipped or trained to handle animals, but we will respond in an emergency. Excessive barking or unleashed dogs at large may be a violation of a town ordinance. Contact us so that an officer may respond and investigate, 919.829.1911.

For further information on the Wake County Animal Ordinance, go here: Wake County Animal Control Ordinances

5. I need to get fingerprinted for employment or background purposes. Where can this be done?

The City-County Bureau of Identification (CCBI) can assist you. They are located at 330 S. Salisbury St., Raleigh, and provide this service daily. Their fingerprinting hours are Monday-Friday, 8:30-11:30 a.m. and 1-4 p.m. For more information, contact CCBI at 919.856.6300. CCBI

6. Occasionally, I see things that are suspicious or unusual. I don't know if I should call the Police or what would happen if I did. Can you tell me about the procedure?

At any given time there are Officers on the street, available to respond to calls for service. The Police Department counts on the citizens of Morrisville to alert us to unusual situations. Any time someone calls, a dispatcher will take the information, ask questions, decide what/whom to send, and assess the urgency of the call. Each call for service will be handled, though obviously the higher priority calls may be taken first. If you have an emergency, call 911. For non-emergency calls, please use 919.829.1911

The Morrisville Police Department encourages all neighborhoods to form Neighborhood Watch groups. Watch Groups provide extra eyes and ears in our neighborhoods. Email one of our Crime Prevention officers for further details on starting a Watch in your neighborhood. Email Crime Prevention Officer

7. How do I file a Complaint or give a Commendation?

If you feel you have been treated improperly by a Police Department employee, or if you have a significant concern regarding the actions of a Police Department employee, please call, write or visit:

Morrisville Police Department
Internal Affairs
260-C Town Hall Dr.
PO Box 166
Morrisville, NC 27560
919.463.1600 fax 919.380.6717
Monday through Friday 8:30am - 5:00pm

If you have been assisted by a Police Department employee and wish to commend the employee, please call, write or visit us through the Office of the Chief of Police.
Police Complaint Summary

8. I am new to the area. Is there any information that I need to know?

You can download a Welcome Brochure from the Morrisville Police Department. It gives information regarding local ordinances (ex. leash law, noise ordinance, hunting, etc.) and other important information if you are new to North Carolina.

You may download it here: Morrisville Welcome Brochure

9. I am thinking of moving to Morrisville. How can I find out what kind of Police reports have been taken in the neighborhood?

You can email Sgt. Hanks or fill out the request for stats form. The data will be compiled and emailed or faxed back to you. Area Report Request

10. What do I do if a police officer turns on his lights and siren to stop me?

You should immediately pull to the right edge of the roadway and place your vehicle in park. Always remain inside your vehicle unless instructed to exit your vehicle. It is very important that you place your hands in plain view of the officer; this is to ensure the safety of our officers and the citizens that we have contacted. This is a very stressful incident for both the citizen and the officer and we will do everything possible to get you back on your way.

11. I received a Citation. Can I reschedule the court appearance date?

Uniform Citations are issued by officers and the original goes to the Wake County Clerk of Court for scheduling. Any request for changes must be made through the Wake County Clerk of Court, telephone 919.755.4110
Click here for the Clerk of Court web page. More...

12. My home/business has a security system. Do I need to register with the police and are there any fees?

You do not have to register your system with us, but there is an Alarm Ordinance that covers it's operation.

See the Police "Forms & Links" section for tips on how to prevent false alarms. Section 30-37 of the Town Ordinances covers Alarm regulations and fines for false alarms.
Town Ordinances

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Public Works

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1. I purchased a recycling cart from a vendor other than the Town of Morrisville. Can I use it?

No. Only trash and recycling containers distributed by the Town can be used. We cannot guarantee that other containers will work properly with the automated arms on our contractor's collection vehicles.

2. Solid Waste - I am a new Morrisville resident. How do I sign up for solid waste services and obtain a trash container and a recycle bin?

Simply call the Public Works Department's Solid Waste Line at 919.463.7120 and request new service. You will need to supply the following required information: your name, your phone number, your new residence street address, your email address, your residence type and whether it is a new construction, your move-in date, and whether you desire an 18-gallon or a 65-gallon recycling bin. That’s it! The Public Works staff will then take care of setting up a service account in your name with Waste Industries - the Town’s current contractor - and will inform you of your assigned solid waste pick-up day.

The Town of Morrisville’s solid waste services operate on a color-coded system, as follows: Monday- Red Route; Tuesday-Blue Route; Thursday-Green Route; and Friday-Yellow Route. Household garbage and recycling are collected each week on the day assigned to your specific address. Yard waste is collected twice each month on Wednesdays according to the color code, as follows: 1st and 3rd Wednesdays-Green & Yellow Routes; 2nd and 4th Wednesdays-Red & Blue Routes. When there is a 5th Wednesday in any given month, yard waste will not be collected.

All garbage must be bagged and must be placed inside your trash container. Please do not place additional trash bags at the curb for collection. Likewise, acceptable recycling items (see link below) must be placed inside your recycle bin, with the exception of corrugated cardboard boxes. All boxes must be emptied, flattened, and broken down into 3’x3’ pieces or smaller and stacked neatly beside your recycling bin, as Waste Industries' recycling trucks cannot accommodate whole boxes. If you have a large amount of boxes to discard, please call Waste Industries directly at 919.596.1363 in advance of your pick-up day to alert them that you will have a larger than normal amount of boxes to be picked up. They can advise you regarding space availability on the truck for your route.

A very popular alternate option available for Morrisville residents who wish to quickly dispose of overflow boxes or overflow trash or recycling items would be utilizing the Wake County Convenience Center located at 266 Aviation Parkway in Morrisville. This manned Wake County facility is open daily from 7:00 a.m. to 7:00 p.m., except for the holiday observances of Thanksgiving Day (closed), Christmas Eve (7:00 AM to Noon), and Christmas Day (closed). Please note that boxes will need to be emptied and flattened to fit into the specialized dumpster for boxes located at that facility.

Please Also Note: Morrisville residents with curbside solid waste services must place their trash container and their recycle cart or bin curbside no later than 7:00 a.m. on their designated weekly collection day. Different specialized trucks will arrive to pick up trash and recycling, but the routes for both trash and recycling begin at 7:00 a.m., so please observe this time deadline to ensure service. Yard waste items must also be properly presented and placed at the curb no later than 7:00 a.m. on the Wednesday yard waste day designated per color-coded route.

If you have any questions or if any solid waste service problems arise, please call the Public Works Solid Waste Line at 919.463.7120 between 8:00 a.m. and 5:00 p.m. Monday-Friday. We'll be happy to assist you.
Acceptable/Unacceptable Recycling Items

3. Solid Waste - Will Waste Industries pick up extra bags outside of my rolling trash container or extra recyclables outside of my recycling bin/cart?

As a courtesy, Waste Industries' drivers may occasionally pick up extra bags of trash or extra recycling placed at the curb, depending on truck space availability. However, consistent or excessive quantities of solid waste will make it necessary for you to personally contract directly with Waste Industries to purchase additional solid waste containers or to arrange a special pick-up for a fee. Please call Waste Industries directly at 919.596.1363.

When you have an overflow of household trash or recycling, a popular alternative would be utilizing the Wake County Convenience Center located in Morrisville at 266 Aviation Parkway. That facility is usually open daily from 7:00 a.m. to 7:00 p.m. Please check the link below for more information.
Wake County Convenience Centers

4. Solid Waste - What do I do with my trash cart and my recycle bin/cart if I move?

Both the trash cart and the recycle bin/cart are the property of Waste Industries and should be left at the residence for the next occupant whenever a resident moves. Even if you are moving to a new location within the Town of Morrisville, please leave your trash cart and your recycle bin/cart at your old residence. Then, simply call the Public Works Solid Waste Line at 919.463.7120 to set up new service at your new address. If either one or both of the solid waste containers are needed at your new residence, Public Works will arrange the delivery for you.

5. Solid Waste - How can I remember when my trash, recycling, and yard waste will be picked up?

Solid Waste pick-up schedules are periodically distributed in the Town's Morrisville Connection newsletters, and those schedules should be retained for future reference when received. You may also view at any time via the Town's website the route list designating solid waste pick-up schedules for household trash, for recycling, and for yard waste - or you may wish to simply call the Town's Public Works Solid Waste line at 919.463.7120 during normal working hours from 8:00 a.m. to 5:00 p.m. We'll be happy to assist with any questions you may have.

Solid Waste Route List

6. Solid Waste - Where should I place my rolling trash container and my recycle bin/cart for pick-up?

Curbside – curbside refers to that portion of the right-of-way adjacent to paved or to traveled Town roadways that are wide enough and constructed to a high enough standard to support standard collection vehicles. Please make certain access to both your trash cart and your recycle bin/cart is not blocked by your mailbox, by your vehicle, or by any other obstruction. It is most important to remember that all trash and recycling containers must be kept off the street during inclement weather events when streets will need to be plowed. If either your trash cart or your recycling bin/cart is damaged or is missing, please call the Public Works Solid Waste Line at 919.463.7120 during normal business hours from 8:00 a.m. to 5:00 p.m. We will contact Waste Industries on your behalf to resolve the matter.

7. Solid Waste - If I have an emergency and do not get my trash or recycling to the curb for pickup, do I have any option other than waiting for the next week or sharing with a friendly neighbor?

A very popular option would be utilizing the Wake County Convenience Center located at 266 Aviation Parkway in Morrisville. That facility is manned and is generally open daily from 7:00 a.m. to 7:00 p.m. Please see the link below for more information. Otherwise, you may wish to call Waste Industries directly at 919.596.1363 to arrange a special pickup of your items, though an extra charge might apply.
Wake County Convenience Centers

8. Solid Waste - What do I do if either my trash, my recycling, or my yard waste was placed curbside by 7:00 a.m. but was not picked up on my scheduled day?

As soon as you are certain that pick-up of your trash, your recycling, or your yard waste has been missed, please immediately call Public Works at 919.463.7120 to report it. We will promptly notify Waste Industries on your behalf and will make every effort to have Waste Industries return that same day, if at all possible, or return the following day to resolve the missed pick-up.

9. Solid Waste - What do I do if my trash container or my recycle bin is damaged or is missing?

Please call Public Works at 919.463.7120 to report it. We will contact Waste Industries on your behalf to resolve the matter.

10. Solid Waste - How can I dispose of unwanted furniture or other bulky items?

The Town of Morrisville collects bulk items twice each year, usually once in the spring and once in the fall. As soon as the exact dates are set, they are published on the "Bulk Item Disposal" page of the Town's website under "Public Works" Department. If you need to dispose of bulk items immediately or at other times throughout the year, you may wish to take acceptable items to the Wake County Convenience Center's solid waste containment site located in Morrisville at 266 Aviation Parkway. That facility is manned and is generallly open daily from 7:00 a.m. to 7:00 p.m. Examples of acceptable drop off items include: furniture; scrap metal items, such as bicycles, grills, mowers, pipes, swing sets, etc.; cardboard; and other recyclable materials. Examples of unacceptable items include: yard waste; batteries; tires; air conditioners; paint; computers; “white items,” such as dishwashers, refrigerators, etc.; toys; and other non-recyclable items. Used motor oil can be disposed of at any place that sells motor oil. If you have questions about what may or may not be taken to the Wake County Convenience Center site, you may want to look up a specific item on Wake County's Trash Takers website link below.
Wake County Trash Takers

11. Household Trash - What can and cannot be thrown into my trash cart?

Only bagged household trash can be put into your rolling trash cart. Bagging helps keep your trash container clean and helps reduce wind-blown litter. Please do not place yard waste, brush, or any construction debris in your trash container. Automotive parts, tires, paint, hazardous waste, hot ashes, and corrugated cardboard are among other items that are also prohibited. If you have any questions about specific items, please call the Public Works Solid Waste Line at 919.463.7120 during normal business hours from 8:00 a.m. to 5:00 p.m.

12. Household Trash - How do I get an additional trash cart?

If you regularly need more than one trash container, you can enter into a private contract with Waste Industries for an additional trash cart. Please contact them at 919.596.1363. You will need to pay them directly for the use of the extra trash container, which will be a monthly charge that is billed quarterly.

13. Recycling - What can and cannot be recycled?

The following items can be recycled: newspapers (please keep dry); white paper (please keep paper dry and please bag shredded white paper in clear bags to prevent shreds from becoming airborne); green, brown and clear glass; corrugated cardboard (cut down to 3' x 3' sections or smaller); paperboard, such as cereal boxes, soda boxes, shoeboxes, etc.; plastic bottles / containers (#1 - #7, with neck smaller than body); juice bottles; drink bottles; salad dressing bottles; condiment bottles; laundry detergent bottles; dishwashing detergent bottles; cough syrup bottles; mouthwash bottles; shampoo / conditioner bottles; liquid soap bottles; aseptic juice boxes; gable-top paper cartons, such as milk cartons; milk jugs; metal food cans; aluminum beverage cans; aluminum foil (with no food residue); six pack rings; magazines; junk mail and catalogs; and phonebooks.

Please remember to rinse and to flatten recyclables as appropriate to maximize the use of bin/cart space. As noted above, please keep paper dry, as wet paper will be sent to the landfill, and please bag shredded white paper in clear bags for pick-up. Again, cardboard must be emptied, flattened, broken down into 3' x 3' sections or smaller, and placed near your recycle bin on recycling days only.

You may wish to take overflow cardboard to the Wake County Convenience Center located in Morrisville at 266 Aviation Parkway, but please be advised that this Wake County facility also requires that boxes be emptied and flattened to fit into the specialized cardboard dumpster at that facility. Please also take note that the Wake County Convenience Center now accepts books, clothing and shoes for recycling.

Waste Industries will not accept the following items for recycling: yogurt cups; margarine containers; pizza boxes; frozen food trays; plastic wrap; plastic bags; styrofoam; stamps and stickers in junk mail; motor oil bottles; and pesticide bottles.

For your convenience, recycling is picked up every week on the same day that your trash is collected, and residents now have a choice between an 18-gallon recycling tub with bungee straps or a 65-gallon rolling cart with a lid. If you are using the 18-gallon recycling tub, please do not carry the bin by the bungee straps. Please use the handles, as the straps may fray or break.

Please Note: If you currently have an 18-gallon recycling tub but wish to exchange it for the bigger 65-gallon rolling recycling cart with a lid, you may either sign up online by utilizing the "Request a Bigger Bin Now!" link located on the "Recycling" page on the Town's website under "Public Works" Department, or you may simply call the Public Works Solid Waste line at 919.463.7120 during normal business hours from 8:00 a.m. to 5:00 p.m. We'll be happy to assist you.

Wake County Convenience Centers

14. Recycling - I am a heavy recycler, but I currently have only a small 18-gallon Waste Industries recycling bin. Is a larger container available?

Yes, your 18-gallon recycling bin can be swapped for a larger and more convenient 65-gallon rolling recycling cart with a lid that is now available from Waste Industries for all Town residents receiving curbside recycling services. Residents who desire the larger 65-gallon recycling cart can obtain one by accessing the link below and completing the online form, or residents can simply call the Town's Public Works Solid Waste Line at 919.463.7120 during normal business hours from 8:00 a.m. to 5:00 p.m. We appreciate and support your recycling efforts, and we'll be happy to assist you.

Request a Bigger Bin Now!

15. Yard Waste - What can and cannot be picked up as yard waste?

Leaves, grass clippings, brush and shrub trimmings, dead plants, tree limbs, and cut trees are accepted, but they must be presented correctly to ensure pick-up. Leaves, grass clippings, dead plants (remove all dirt), and small trimmings must be placed in biodegradable or yard-waste specific brown paper bags. No clear or solid color plastic bags will be accepted. Larger individual limbs and brush, etc., must be cut down to less than 4' in length, 10" in diameter, and tied with string or twine into bundles that are less than 4' in length, 2' in width, and do not exceed 50 pounds each.

Please do not place yard waste in your trash cart. Bundle or bag yard waste as required and neatly place it at the curb. Also, dirt must be fully removed from all plant remains. Waste Industries does not collect dirt, lumber or wood, bricks or blocks, containers, planters, or any inorganic materials.

If you have a large amount of yard waste that you have bagged yourself, it is always a good idea to call and alert Waste Industries (Phone: 919.596.1363) as soon as possible so that they can be prepared to pick up a larger than normal amount or can advise you as to the space availability on their truck. Bundles and bags shall not exceed 20 in total per pick-up.

Please remember that this is a residential service for the Town residents who receive curbside solid waste services from Waste Industries. If landscapers do yard work at your home, they are responsible for hauling away the yard waste they generate.

16. Yard Waste - Why isn't yard waste picked up every week?

The Town has monitored the amount of yard waste put out for collection, and a determination was made that, at this point, weekly yard waste collection is not necessary. Therefore, the pick-up schedule for yard waste was changed to a flat twice a month pick-up for all routes. Thursday's Green and Friday's Yellow routes are collected on the 1st and 3rd Wednesday of the month, and Monday's Red and Tuesday's Blue routes are collected on the 2nd and 4th Wednesday of the month. During any months containing a 5th Wednesday, no yard waste will be collected during that week.

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Safety & Risk

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1. I am required to complete community service hours. Can I do this with the Town of Morrisville?

Court-Appointed Community Service - Directed by NC Department of Correction
Under the direction of the NC Department of Correction, Division of Community Corrections, qualified offenders may be assigned to perform service to the local community in an effort to promote the offender’s rehabilitation and provide services that help restore or improve the community. The Department of Community Corrections will coordinate with the Town’s Safety & Risk Manager to provide appropriate work site placement for offenders ordered to perform community service hours.

Court-Appointed Community Service – Not under the Direction of the NC Department of Correction
If a citizen is assigned community service by the court and the Judge did not assign the hours to be directed by the Division of Community Corrections, the citizen may complete their community service hours at various non-profit agencies such as:

Homeless Shelter

Soup Kitchen

Red Cross

Thrift Store

Church

Any other non-profit agencies

The non-profit agency supervising the community service worker must provide documentation on agency letterhead indicating the community service worker’s name, address, phone number, dates worked, and hours worked. The citizen may then provide the documentation to their attorney or judge at their next court date; as proof of compliance.